Privacy Policy

Focused Corporate Solutions Private Limited (Also known as FCS Filings)

This Privacy Policy governs the manner in which Focused Corporate Solutions Private Limited (Also known as FCS Filings) collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website and digital platforms (“Site”). This Privacy Policy applies to the Site and all products and services offered by Focused Corporate Solutions Private Limited.

1. Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, or in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Date of birth or incorporation
  • Other relevant professional or business information

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

2. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system, Internet service providers utilised, and other similar information.

3. Web browser cookies

Our Site may use “cookies” to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How we use collected information

Focused Corporate Solutions Private Limited may collect and use Users' personal information for the following purposes:

  • To improve customer service — Information provided by Users helps us respond to their customer service requests and support needs more efficiently.
  • To personalise User experience — We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site — We may use feedback provided by Users to improve our products and services.
  • To process payments — We may use information provided by Users when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey, or other Site features — To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails — We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt in to our mailing list, they will receive emails that may include company news, updates, and related product or service information. Users may unsubscribe at any time by following the instructions at the bottom of each email or by contacting us via our Site.

5. How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with applicable cybersecurity standards in order to create as secure an environment as possible for Users.

6. Sharing your personal information

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided you have given us your consent.

You acknowledge, agree, and authorise us to share your personal information with third-party service providers who help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.

You acknowledge, authorise, and agree to the collection, storage, processing, and transfer of your information to our associate or group entities for the purpose of providing services through this or their platform. You further allow them to communicate with you in any manner, including by way of emails, phone calls, and messages. If you choose to use services provided by our associate or group entities, your information may be additionally governed by the privacy policies of such entities, and we will not be responsible for their privacy practices.

If we are involved in a merger, acquisition, sale, re-organisation, joint venture, transfer, or disposition of all or any portion of our business, we will continue to ensure the confidentiality of User information and will give prior intimation to affected Users in case sharing of information is required.

7. Links to other sites

Our platform may provide links to other websites. Such websites may collect User information. We recommend that Users review the privacy policies of such websites, as we are not responsible for their privacy practices.

8. Third-party advertising

Some advertisements displayed on our Site may be served by third-party advertising partners. Such partners may use cookies or similar technologies to serve advertisements based on Users' visits to our Site and other websites on the Internet. These technologies generally use non-personally identifiable information and do not track personal information such as your name, email address, or physical address. Users may opt out of such technologies by visiting the relevant privacy policy pages of those advertising partners.

9. Compliance with children's privacy

Protecting the privacy of minors is especially important to us. For that reason, we never knowingly collect or maintain information at our Site from those we know are under 18 years of age, and no part of our Site is structured to attract anyone under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly.

10. Grievance officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any grievance or complaint in relation to the processing of personal information may be addressed to connect@fcsfilings.in.

11. Changes to this Privacy Policy

Focused Corporate Solutions Private Limited reserves the right to update this Privacy Policy at any time. When we do, we will notify Users by email and/or by posting a prominent notice on our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Continued use of our platform and services after any changes shall constitute your acceptance of such changes.

12. Contact us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us.